Home > Frequently Asked Questions

Tutorials

Safety

Yes. The site is fully child safe. We have taken several steps to ensure it:
  • We do not allow children under 13 to create their own logins. In such cases we want a parent to create logins.
  • The child cannot communicate with mentors/teachers unless allowed by the parent by setting a flag in child's profile.
  • We take the minimal information required to function about the child.
  • We do not allow access to child information to any third party.
  • We do not allow any third party links to be embedded in our website.
  • Please refer to our Terms And Conditions and Privacy Policies for details.
We keep only child first name, last name and grade in our database.
No. We do not provide child details to any third party.
No. We do not have any such facility in EdgeAll.

Content

Provide the best content by absorbing the various practices and techniques of teaching math from all parts of the world. We have also made sure that we are California Common Core Standards aligned.
We really appreciate you feedback. Please send us your suggestions at admin@edgeall.com

Website

EdgeAll provides a 30 day unlimited free trial period. But you can access the web site for free up to 50 practice problems/month forever. Beyond that, you will have to pay a monthly subscription fee.
You do not have to provide credit card information for creating user id and during free limited trial. You will need to provide credit card information once you create a monthly subscription. For security, we do not store your credit card information. Credit card processing is done by Stripe, a world leader in credit card processing.
To ensure child safety, we do not want children under 13 years of age to create their own login. You need to do the following:
  • Click on Register link and create your own login or use third party like Yahoo and Google to login
  • Log in using your login
  • Click on My Students
  • Click on Add and create your child login
  • Note down the child login and password
  • Give it to your child
Yes. You can add as many children as you want. You can create them by clicking My Students menu option. You will see the details of all the children logins you have created here.
We do not take child email address as input. Once, as a parent or legal guardian, you have created your own account, you can create as many children accounts as possible.
We do not take child email id. All communication will be sent to your email id.
Yes. We have video lessons for all the concepts and the topics for all the grades. You do not have to search for them. Links are available in order once you create your goal.
It is designed to allow the child to show the work required to solve the problem. This feature is really helpful for parents and teachers. They can see if the child has really understood the concept. Since saving the work takes a lot of storage space we would save it for a limited time only.

A parent or a legal guardian is the creator of the child account and can manage rights of the child. A parent can also manage goals and rewards. So a parent is an owner as well as the mentor of the child.

A person invited as mentor CANNOT manage child account. The only rights a mentor has are the ones given to him/her by the parent. So a parent is child account owner as well as a mentor. A mentor is just a mentor.

There is no difference. We mostly use the word 'mentor' because we believe a mentor could be a teacher or someone else (e.g. father, sister, mother, brother etc).

The 'My Classes' feature is meant for mentors who are mentoring many children. They would be using this feature to manage children. Most of the time mentors who are mentoring many children are teachers.

Because of the strict child safety policies we do not allow children to invite mentors without their parents consent. The default behavior is that only a parent or a legal guardian can send an invitation to the mentor. There is a flag in child profile which can be set to allow children to invite mentors themselves.
You can create a goal of type "Cumulative Review Goal" where questions are chosen carefully so that only a small number of questions cover all the chapters. This kind of goal is helpful before exams.
By default, the mentor can see only the screen id of the child. But the parents can set flags in child profile to allow mentors to take a look at progress report and rewards.
By default, the child can neither see nor post any comment for the video lessons. But the parents can allow it by setting flags in child profile.

Teacher

Teachers can create free login. They do not have to pay for the website usage. Each registered student pays for his/her subscription. As a teacher, you have full access to all the features except doing the actual practice like a student. Refer to How It Works for details.
No. The teacher or mentor has to be invited by the parents. Parents can give permission to students to invite teachers or mentors by updating child profile.
You can be creative in setting the rewards like giving stickers or homework pass. You could also request parents to set small rewards for the goals you create.
A teacher can create as many classes as the teacher wants. Please refer to the Parents section under How It Works for tutorial.
As a teacher, you cannot create child accounts. When you register a student to the class, you send an email to the parent. Parents accept your invitation and create a child account. Please refer to How It Works for tutorial.